Blog : Contact Center Solution

25

Nov

Pointel is proud to be one of the first 27 companies globally to achieve Maturity Level 3 in CMMI-DEV V2.0

Posted On: November 25, 2019

Pointel, a leading contact center/CRM solutions provider and systems integrator is proud to announce the successful appraisal at Capability Maturity Model Integration CMMI-DEV Version 2.0…

May

Explore the future of Customer Experience with Pointel #Xpr19

Posted On: May 15, 2019

Make every moment count! Get ready for the Customer Experience event of the year! Pointel is a certified Genesys Partner specializing in elevating Customer Experience…

Apr

Pointel is proud to be a Sponsor at Genesys CX18 for the 14th consecutive year!

Posted On: April 27, 2018

Great Reasons to Attend CX18 CX18, being held in Nashville from May 1 – May 4 is organized by Genesys, the global leader in omnichannel…

May

Pointel is proud to be a Sponsor at Genesys CX17INDY for the 13th consecutive year!

Posted On: May 22, 2017

CX17 is the debut customer experience event bringing together the best of G-Force and Interactions in one place. Pointel, being a Genesys VAR and having…

Sep

Pointel is Proud to be a Sponsor at Genesys Gforce16 for the 12th Consecutive Year!

Posted On: September 22, 2016

Genesys Gforce is the premier convening of Genesys and its partners bringing together the visionaries and customer service experts worldwide to explore the customer…

Sep

Pointel is honored to announce our achievement of the prestigious Capability Maturity Model Integration Level 3 Certification

Posted On: September 9, 2016

Pointel, a leading contact center/CRM solutions provider and systems integrator,is happy to announce our successful appraisal at Capability Maturity Model Integration CMMI-DEV Version 1.3 Maturity…